Shipping Policy

Last Updated: 03/13/2025

Shipping Policy

1. Order Processing

   Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing may take up to 3-5 business days. You will receive an email confirmation once your order has been processed and shipped.

2. Domestic Shipping Options

   Standard Shipping: Estimated delivery in 5-7 business days. Free for orders over $50, $5.99 for orders under $50.
   Expedited Shipping: Estimated delivery in 2-3 business days. Cost: $12.99 for all orders.
   Overnight Shipping: Estimated delivery next business day. Cost: $24.99 for all orders. Must be ordered before 2 PM EST for same-day processing.

3. International Shipping

   Available to over 100 countries. Estimated delivery: 7-21 business days, depending on destination. Costs vary based on package weight and destination. Customers are responsible for any customs fees, import taxes, or duties.

4. Shipping Restrictions

   We do not ship to P.O. boxes or APO/FPO addresses. Certain products may have shipping restrictions due to regulations or size.

5. Order Tracking

   A tracking number will be provided via email once your order ships. You can track your order on our website using your order number and email address.

6. Shipping Address

   Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

7. Delivery Issues

   For packages marked as delivered but not received, please contact the carrier first. If unresolved, contact our customer service within 48 hours of the marked delivery date.

8. Lost or Damaged Packages

   Report any damaged items within 48 hours of delivery. For lost packages, contact us if tracking hasn’t updated in 5 business days past the estimated delivery date.

9. Shipping Insurance

   All orders over $100 are automatically insured. Insurance for orders under $100 can be purchased at checkout for a fee of $3.99.

10. Holiday Shipping

    Order cut-off dates for holiday delivery will be posted on our website. During peak seasons, please allow extra time for delivery.

11. Environmental Commitment

    We use recycled and recyclable packaging materials where possible. Carbon-neutral shipping options are available at checkout for an additional fee.

12. Large or Bulky Items

    Additional shipping fees may apply for oversized or heavy items. These fees will be clearly displayed at checkout.

13. Order Changes or Cancellations

    To modify or cancel an order, contact us within 2 hours of placing it. Once an order has been processed, it cannot be modified or cancelled.

14. Returns and Exchanges

    Please refer to our separate Returns and Exchanges Policy for detailed information.

For any questions or concerns about our shipping policy, please contact our customer service team.